Frequently Asked Questions

Why LovelyEventsCrafts?

We are tired to live in a boring world. Grey colors, speechless items, savorless existence. LovelyEventsCrafts says NO to it! We dream about a world in which people dressed differently. We continue to spread positivity, creativity and above all, fun. Everyone has something unique and different about them, and that's what inspires us. We don't create fashion, we create emotions, and this creative freedom is what makes us unique.

 

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. Here’s how we break down our shipping prices:

Most items are $5.00 for order
Heavy goods are $10.00 for order
International shipping costs $20.00 for order
All prices are in USD.

How long will it take to ship my order?

Orders from our store are typically delivered within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks. 

 

What are the sizing specs for my order?

You can access our sizing guide, which includes all of the sizing information for different brands and products here: https://lovelyeventscrafts.com/pages/sizing-chart

 

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service https://lovelyeventscrafts.com/pages/contact-us and we will work on resolving the issue as quickly as possible.

 

What is the status of my order?

Each order has tracking number, so you can keep track all of your order at any time after login to https:/lovelyeventscrafts.com/account/login

 

I need help with a late order.

Orders from our store are typically delivered within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived within 10 business days (domestic) and 20 business days (international), please contact customer service at https://lovelyeventscrafts.com/pages/contact-us 

You can keep track of your order at any time by visiting your account.

 

My tracking number isn’t working.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

 

I’d like to modify my order.

Because our orders are custom produced, we offer address changes for a short period of time after your order is placed. To see if your order is still eligible to be changed plz check your order status and contact us.

 

I’d like to cancel my order.

Because our orders are custom produced, we offer order cancellations for a short period of time after your order is placed. To see if your order still qualifies for cancellation plz check your order status and contact us.

 

My order is missing or defective.

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can contact us to request a replacement.

 

Report a campaign for policy violations.

As a user-generated content platform, we take infringing content concerns seriously and appreciate you taking the time to report a suspected violation. In order to place a formal complaint, please contact us.

 

How do I contact customer support?

We are happy to answer any questions you may have. Please contact customer service at https://lovelyeventscrafts.com/pages/contact-us